The Valletta Group
Expert Medical Billing Services

We serve healthcare providers throughout the United States. They trust us because we provide the resources of a large company with the transparency and ease of an in-house expert.

As a company founded by medical providers, we understand the needs of our clients and go to great lengths to provide the accuracy and responsiveness they deserve. We don’t take for granted the trust they place in us.

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These days, many different companies offer physician billing services of some kind. For medical providers, finding the right partner can be difficult.


Here’s our advice:

If a company offering billing services also sells software, it’s likely their primary business is software. In hopes of attracting more clients as a one-stop-shop, many EHR/PM software companies are now offering billing services. The problem is most of these companies don’t have lengthy experience in medical billing. More importantly, since their primary business is software, they’re not adequately invested in their billing services. Their billing is often incomplete, meaning they don’t manage various aspects of the revenue cycle, including coding, charge entry, denied claims appeals, patient statements, and more.

Does the company have a “Bios” page on its website? Do they provide information about who their leadership is? If not, be cautious. Some billing companies are not transparent about how they operate. If they don’t provide information about their management team, then it’s possible they are offshoring most or all of their operations. Such companies are often very lacking in the customer service department. They often try to attract clients through low prices, but fail to provide adequate services; thus, costing their clients far more in the long run.

Full-Service

The Valletta Group was founded to offer the most comprehensive, accurate revenue cycle services in the industry. Our services cover as much of the billing process as the client requires. Our clients’ collection rates are some of the highest in the country because of our attention to detail at every stage of the revenue cycle. Click here to see the services we provide.

Software Flexible

Software ain’t billing. Healthcare providers should use the software platform that works best for them. And they should hire the billing company that can obtain the highest level of revenue on their behalf. Providers shouldn’t have to choose one or the other. At Valletta, we work with numerous popular software platforms, so our clients can operate on the system they prefer.

Customer Service Focused

At Valletta, our medical billing team works hand-in-hand with our customer support team at our offices in Birmingham. This allows for maximum efficiency and best-practice customer service. When clients or patients call with questions, they’re quickly connected to an articulate member of our billing staff with personal knowledge of their respective account.

Our sole focus is revenue cycle management. We don’t sell software and we don’t sacrifice service quality to cut costs. Instead, we continuously strive to provide the comprehensive, meticulous billing management that best serves the interests of clinicians. We could follow in the footsteps of our software/bargain-biller competitors, but we know that our system allows providers to collect more in revenue and enjoy greater peace of mind.

Gilbert Johnston

Chief Operating Officer

Don’t be fooled by bargain-priced billing companies!

• • •

Some billing companies attempt to attract clients through below-market prices. These bargain billers want you to think that their low prices will save you money. However, the truth is their prices are low because their product is inferior. They offer insufficient services, have minimal experience, and make lots of errors. As a result, their clients miss out on a significant amount of revenue.

The Valletta Group is a full-service, experienced billing company with a mean collection rate of 97%. This level of service and accuracy is industry-leading. More importantly, it allows providers to maximize revenue. Even when factoring in respective price differences, Valletta’s clients take home significantly more than the clients of bargain billers.

When choosing a medical billing company, the smart investment is not in low prices, but in quality services. The smart choice is The Valletta Group.

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Medical Billing Service Features

The Benefits of Valletta’s Services

medical billing staff for hospitalists

Checks and Balances

Each account is monitored by multiple supervisors.

Valletta's Customer Service for hospitalists

Efficiency and Responsiveness

Valletta staff members work in-house and are always available to answer specific billing questions. Since multiple staff members work each account, there’s always someone available with personal knowledge of your account.

Credentialing

Credentialing and re-credentialing services are provided.

hospitalist medical billing and coding services

Coding Assistance

Expert coding services can be provided by Valletta. Coding consultants are also available for resolution of specific coding questions by physicians and staff.

HIPAA Compliance

HIPAA Compliance

In accordance with the HITECH Act, The Valletta Group is fully compliant with the administrative, physical, and technical standards of the HIPAA security rule.

reporting services for hospitalists

Transparent Reporting

Valletta provides detailed data analytics and customized reporting. From this, hospitalist clients can improve procedural methods and eliminate financial inefficiencies.

audit daily

Daily Audits

The Valletta Group offers a proven process of charge-capture and payment reconciliation, ensuring an accurate and transparent billing system for hospital and/or practice staff. Valletta routinely works with hospital accounting departments to ensure daily reconciliation.

expert team

Systematic Expertise:

Our staff has decades of medical billing experience. Operational staff members conduct weekly coordination meetings, to share collective knowledge and ensure cohesiveness.

credentialing certificate

Value-Based Care Guidance

We closely monitor Quality Payment Program (QPP) policy developments and make sure our clients are kept up to speed on MIPS, APMs, and more. We provide our physicians with detailed explanations, so they understand what actions are required of them to avoid costly reimbursement penalties.