The Valletta Group was founded in 2004 with the simple yet elegant mission statement to effectively serve the true needs of physicians. To meet that goal, Valletta has developed a refined and efficient physician billing system managed by immensely experienced individuals. That system is full-service, software flexible, and customer service focused.
Robbin Grayson
Founder & President
Full-Service
Our physician billing services extend through the entire revenue cycle. While other companies require the client to do some of the legwork, Valletta personally takes on tasks like credentialing, enrollment, coding, charge entry, correcting denied and underpaid claims, and more. Valletta also advises practice staff on methods to improve efficiency on the front-end; thus, saving costs that might otherwise accumulate on the back-end.
Software Flexible
We’ll work with software system you prefer. We have years of experience with many practice management platforms and most Electronic Health Record platforms. Thus, no need to change your current system. However, if you’d like to make a change, we’re happy to recommend software platforms to fit your specific needs. If you’d prefer to not use a software platform, that’s fine too. Many of our clients still mail or securely email us their superbills.
Customer Service Focused
Serving our clients to the best of our ability, will always be our primary focus. Each Valletta client has a team of employees, dedicated to serving his or her specific billing needs. If clients have issues or questions, they can call us directly and speak to an employee with individual knowledge of their account. All of our employees work in-house at our offices in Birmingham, Alabama, so someone familiar with your account is always available.
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Our billing team is housed in one central location in Birmingham, AL to ensure maximum communication and efficiency. Operational staff and management meet daily. -
Valletta advises practice staff on methods to improve front-office operations. By reducing errors and inefficiencies on the front-end, practices can collect more on the back-end. -
Consistency and accuracy are the keys to proper workflow. Multiple employees monitor each account to ensure that every charge is captured for submission and each claim is error-free and properly followed up.
The Advantages of Valletta’s Physician Billing Services
The Valletta Group is a physician billing company based out of Birmingham, Alabama. Providers throughout the United States choose Valletta because of its reputation as a company that takes the time to properly care for its clients. Valletta truly listens to the needs of its physicians and shapes specific billing and reporting systems to meet those needs.
With so many software companies offering physician billing services these days, it’s hard to find true revenue cycle expertise. Valletta’s central focus is and always will be ensuring the greatest financial health of its clients’ practices. Through expert billing work and detailed data analytics and reporting, Valletta obtains maximum long-term revenue for its clients.
Expert coding services can be provided. Coding consultants are also available for resolution of specific issues.
Valletta staff members work in-house and are always available to answer questions from clients and patients.
Our AR team recognizes error patterns by practice staff and communicates adjustments needed to avoid repeat denials.
We provide credentialing and re-credentialing services.
Detailed, customizable analytics are provided in the form of weekly or monthly reports.
Each account is monitored by multiple supervisors.
We assist in patient collections with patient reminder calls and online payment solutions.
Our extensive knowledge of the healthcare industry allows your practice to stay ahead of any policy changes, that might otherwise negatively affect your bottom line.
We correct all denied and underpaid claims.
