Kayla is a Senior Account Coordinator at Valletta, where she manages complex client accounts, including multi-state operations and EHR transitions. Her work spans billing, enrollment, and revenue cycle management across multiple platforms.

Kayla looks beyond individual claims to identify upstream problems that can contribute to denials and lost revenue. She works with clients to identify the source of recurring issues and resolve them before they generate additional denials.

With 14 years of medical billing experience, Kayla has worked with practices in family medicine, internal medicine, hospice and palliative medicine, and general surgery. She is experienced with a range of billing platforms, including Tebra, Allscripts, RXNT, and Healthpac.