The Valletta Group

Leadership & Expertise

Erin Gentry

Senior Account Coordinator

Erin Gentry is a Senior Account Coordinator at Valletta, where she manages claims processing, patient invoicing, and electronic data workflows for the practices she serves.

Erin is known for her patience and persistence in working with clients to address upstream issues that affect the revenue cycle. When solutions require changes to internal processes or workflows, she works closely with providers and their teams to implement those changes and reduce preventable denials.

Erin joined Valletta in 2017 and has experience working with mental health, family medicine, and endocrinology practices. She is experienced with a range of billing and EHR platforms, including Epic, Healthpac, Tebra, and eClinicalWorks.

“High-performing revenue management requires continuous oversight. We monitor aging accounts daily to ensure no balance gets left behind.”

Operational Impact

Proven Revenue Cycle Outcomes

Historical performance metrics achieved across managed medical practices.

< 30

Average Days in A/R

Consistently accelerating liquidity by expediting initial claims validation workflows.

+ 97%

First-Pass Clean Claim Rate

Mitigating front-end clearinghouse rejections through strict proactive coding audits.

22

Years RCM Experience

Navigating complex multi-state payor updates, structural denials, and compliance guidelines.

Credentials

Professional Associations & Domains

Industry credentials, continuous compliance oversight, and operational domains.

HBMA & MGMA Active Engagement

Maintaining continuous updates alongside the Healthcare Business Management Association to keep our clinical billing systems proactively aligned with national standard practices.

Advanced Provider Group Focus

Specializing explicitly in high-volume Multi-Specialty Clinics, Dedicated Hospitalist Networks, and fast-paced Urgent Care structures requiring complex workflow execution.

FAQ

Get quick answers to common questions or submit your question electronically.

Learn More

SERVICES

Solutions for every step of the revenue cycle, plus compliance, value-based care, and more.

Learn More

PARTNERS

We partner with the best to help our clients get to the next level.

Learn More

WHY US?

Maximize return on investment with highly accurate results and best-practice customer service.

Learn More