The Valletta Group

Leadership & Expertise

Christine Smith, MCM

Executive Vice President of Strategic Development

Christine provides executive oversight across all areas of operations at Valletta, serving as a central resource for complex problem-solving and organizational efficiency. She partners closely with company leadership to guide organizational strategy, supervise account managers and internal teams, and support new client onboarding.

Having worked across nearly every operational function, she is a senior authority on workflow execution, payor processes, and revenue cycle performance. Her leadership combines strategic direction with deep hands-on expertise.

With extensive experience in enrollment, charge entry, accounts receivable, and front- and back-end practice operations, Christine benchmarks performance, strengthens systems, and ensures work is executed efficiently across both domestic and offshore teams.

Christine brings over two decades of healthcare operations experience and holds a Master’s in Communications Management from the University of Alabama at Birmingham.

“We take care of the complicated job of medical billing, so physicians can focus more of their time and effort on patient care.”

Operational Impact

Proven Revenue Cycle Outcomes

Historical performance metrics achieved across managed medical practices.

< 30

Average Days in A/R

Consistently accelerating liquidity by expediting initial claims validation workflows.

+ 97%

First-Pass Clean Claim Rate

Mitigating front-end clearinghouse rejections through strict proactive coding audits.

22

Years RCM Experience

Navigating complex multi-state payor updates, structural denials, and compliance guidelines.

Credentials

Professional Associations & Domains

Industry credentials, continuous compliance oversight, and operational domains.

HBMA & MGMA Active Engagement

Maintaining continuous updates alongside the Healthcare Business Management Association to keep our clinical billing systems proactively aligned with national standard practices.

Advanced Provider Group Focus

Specializing explicitly in high-volume Multi-Specialty Clinics, Dedicated Hospitalist Networks, and fast-paced Urgent Care structures requiring complex workflow execution.

FAQ

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SERVICES

Solutions for every step of the revenue cycle, plus compliance, value-based care, and more.

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PARTNERS

We partner with the best to help our clients get to the next level.

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WHY US?

Maximize return on investment with highly accurate results and best-practice customer service.

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