Gilbert Johnston serves as Chief Operating Officer at The Valletta Group, where he oversees client engagement, operational strategy, and cross-functional team leadership. He partners with executive leadership and oversees internal teams to deliver scalable performance across a nationwide client base.

Gilbert prioritizes clarity and efficiency in managing complex revenue cycle operations. He identifies opportunities to streamline workflows, implement enabling technologies, and drive automation that reduces friction and strengthens financial outcomes. By collaborating with clients and technology partners, he develops practical, data-driven solutions that align day-to-day execution with broader organizational goals.

Since joining Valletta in 2007, Gilbert has helped guide the firm’s growth from a single-state operation to a national organization, shaping a service model defined by accuracy, efficiency, and long-term client partnership.