We serve healthcare providers throughout the United States. They trust us because we provide the resources of a large company with the transparency and ease of an in-house expert.
As a company founded by medical providers, we understand the needs of our clients and go to great lengths to provide the accuracy and responsiveness they deserve. We don’t take for granted the trust they place in us.
If a company offering billing services also sells software, it’s likely their primary business is software. In hopes of attracting more clients as a one-stop-shop, many EHR/PM software companies are now offering billing services. The problem is most of these companies don’t have lengthy experience in medical billing. More importantly, since their primary business is software, they’re not adequately invested in their billing services. Their billing is often incomplete, meaning they don’t manage various aspects of the revenue cycle, including coding, charge entry, denied claims appeals, patient statements, and more.
Does the company have a “Bios” page on its website? Do they provide information about who their leadership is? If not, be cautious. Some billing companies are not transparent about how they operate. If they don’t provide information about their management team, then it’s possible they are offshoring most or all of their operations. Such companies are often very lacking in the customer service department. They often try to attract clients through low prices, but fail to provide adequate services; thus, costing their clients far more in the long run.
Our sole focus is revenue cycle management. We don’t sell software and we don’t sacrifice service quality to cut costs. Instead, we continuously strive to provide the comprehensive, meticulous billing management that best serves the interests of clinicians. We could follow in the footsteps of our software/bargain-biller competitors, but we know that our system allows providers to collect more in revenue and enjoy greater peace of mind.
Some billing companies attempt to attract clients through below-market prices. These bargain billers want you to think that their low prices will save you money. However, the truth is their prices are low because their product is inferior. They offer insufficient services, have minimal experience, and make lots of errors. As a result, their clients miss out on a significant amount of revenue.
The Valletta Group is a full-service, experienced billing company with a mean collection rate of 97%. This level of service and accuracy is industry-leading. More importantly, it allows providers to maximize revenue. Even when factoring in respective price differences, Valletta’s clients take home significantly more than the clients of bargain billers.
When choosing a medical billing company, the smart investment is not in low prices, but in quality services. The smart choice is The Valletta Group.